Frequently Asked Questions

Q: What is the difference between a furnace and a boiler?

A: A furnace is a hot air system with or without central air conditioning attached to it, both heat and air conditioning come out of the same supply registers. A humidifier is usually attached to this system due to the dry air. The humidifier should only run while the heat is running. A boiler is a heating system that does not have air conditioning attached to it, it is either hot water, oil, or steam that produces heat through either baseboards or radiators.


Q: How often do I need to service my air conditioning and/or heating system?
 
A: Depending on your type of system:
- If you have forced warm air (furnace) your system should be serviced twice a year; once before air conditioning season and once before heating season.
- If you have a boiler it should be serviced once a year before heating season.
- If you have central air condition your system should be serviced once a year before air conditioning season.


Q: What is a ductless split system (heat pump)?

A: A ductless heat pump supplies both heat and air conditioning with no ductwork.


Q: Does my humidifier need to be serviced?

A: Yes, once a year before heating season and should be turned off before air conditioning season.


Q: What form payments do you except?

A: Cash, check, and credit card. 
NOTE: if paying for a job over $500 with credit card, an additional 3% charge will be added to your total.
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